Not Your Mother's Electrolux Planned Obsolescence Resource Type: Article Published: 2014 Documentary goes on to present new evidence on the school of engineers who were driven by the market and who were clearly interested in making the most disposable product that they could. Electrolux began selling its vacuum cleaners in the UK.
Raise the bar on customer satisfaction Resource Type: Article Published: 2009 Let your customers expect the unexpected. Offering good service and friendly booth people at a trade show becomes the baseline for superior customer satisfaction.