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If the doctor is listening, you have 11 seconds

Noakes, Susan
http://www.cbc.ca/news/health/doctor-patient-visits-1.4755498

Publisher:  CBC News
Date Written:  23/07/2018
Year Published:  2018  
Resource Type:  Article

U.S. study found that just 36% of doctors posed an open-ended question to get patients to talk.

Abstract: 
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Excerpt:

Research published in the Journal of General Internal Medicine suggests only one in three doctors even asked the patient what they think they'd like to get out of the visit.

Singh Ospina, a faculty member in health endocrinology at the University of Florida, analyzed 112 recordings of doctor-patient visits at various clinics and practices in Wisconsin and Minnesota to reach her conclusions.
Family doctors better listeners

Family practitioners were better at letting their patients present their own agendas, with half of them beginning the visit with an open-ended question. Then they let the patient speak an average of 19 seconds.

Only 20 per cent of specialists started with an open-ended question, then they interrupted more quickly. Singh Ospina hypothesizes the specialists may skip the introductory chat because they already have notes on why the patient has been referred.

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